Electric Mobile Studio 2012 v1.1.5 can not launch instance

ersinilday's Avatar

ersinilday

30 Jun, 2016 11:54 AM

Electric Studio 2012 interface comes up but toolbar is empty (only black line no menus). When launch new instance or Settings button clicked nothing happens.
I installed the product Electric Mobile Studio 2012 v1.1.5(activated) on win7. All windows updates installed and machine was rebooted.

  1. 1 Posted by Belvedere on 13 Jul, 2016 09:04 AM

    Belvedere's Avatar

    Same problem, but with the v. 1.1.0 and I do have a menu displaying in the bar.
    I installed it on Windows 7, updated to Windows 10 3 months ago. Electric Studio worked well after the update but since a coupkle of weeks, no way to have it launch an instance :-(

  2. Support Staff 2 Posted by Shaun Sullivan on 13 Jul, 2016 12:12 PM

    Shaun Sullivan's Avatar

    Install the latest Windows updates and reboot. It sounds like something
    you recently installed interfered with it.

  3. 3 Posted by ersinilday on 04 Aug, 2016 01:16 PM

    ersinilday's Avatar

    Hi Shaun,
    I update the windows and reboot already.
    I think something else should be done. I registered user but can not use mobile studio 2012.
    Order #: ST712460756

  4. Support Staff 4 Posted by Shaun Sullivan on 04 Aug, 2016 01:24 PM

    Shaun Sullivan's Avatar

    We just sent you an email. Thanks.

  5. 5 Posted by Belvedere on 04 Aug, 2016 01:49 PM

    Belvedere's Avatar

    As far as I'm concerned, the new Windows update made everything working correctly. I can launch many instances without problem.
    Cheers,

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