Licensing Heartburn...

Rob Vettor's Avatar

Rob Vettor

19 Oct, 2016 11:50 PM

Hello Electric Plumb...

Purchased you iPhone Emulator and Studio, but cannot install it on my newly reimaged computer.

It tells me that the product is licensed on another computer -- as in the one that I reimaged.

How can i register my product on my new computer.

Btw, here is the order # ST85901059

Thanks and await your response

  1. Support Staff 1 Posted by Shaun Sullivan on 20 Oct, 2016 01:17 AM

    Shaun Sullivan's Avatar

    Sorry, you hit a threshold, as this is the 5th time you have activated the
    software. Please try again in about 15 minutes, sorry for the trouble, and
    please consider the the "Deactivate" function in the future to avoid
    heartburn :)


  2. 2 Posted by Robert Vettor on 20 Oct, 2016 01:32 AM

    Robert Vettor's Avatar


    Appreciate your prompt response.

    Please don’t be surprised, but I think you’d find that many of your customers who are Microsoft employees frequently rebuild machines.

    Will leverage the Deactivate function in the future.


    Rob Vettor | Senior AppDev/Azure PaaS Developer Consultant | Modern Apps Domain

    [Description: cid:[email blocked]] 214-707-0584
    [Description: cid:[email blocked]] [email blocked]<mailto:[email blocked]>

    Co-Author of…


    Check it out on Amazon...<>

  3. Support Staff 3 Posted by Shaun Sullivan on 20 Oct, 2016 07:18 AM

    Shaun Sullivan's Avatar


    Thank you.

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