Great Product but not ready for primetime

Ralph Krausse's Avatar

Ralph Krausse

23 Oct, 2012 02:26 PM

Seems like even with a F5, the iPad isn't getting the new html/css/etc. I have web page that saves state to a backend info when I user does something, for instance drag and drop. When I do that action on the iPad, then launch a desktop browser, it shows that change but when I press F5 on the iPad, it doesn't show those changes. If I launch the iPhone, it does show the changes. I even have Page Cache UNCHECKED. I emailed tech support but no response. I would love to work with EP to help fix issue because I LOVE this product.

  1. Support Staff 1 Posted by Shaun Sullivan on 23 Oct, 2012 03:41 PM

    Shaun Sullivan's Avatar

    We have never seen such caching issues.

    If you go through the entire sequence outside of our product, say in Google
    Chrome, does it work there?

  2. 2 Posted by Ralph Krausse on 01 Nov, 2012 09:33 AM

    Ralph Krausse's Avatar

    Yes, it does. Here is an example. I add a red background color. Refresh in Chrome, I see it. Refresh in the iPad, I don't see anything. Press F12, I see the css but not the change. I flush the cache from settings (mind you have the check unchecked to get all new files) and I still do not see the change. So then I get OUT of iPad AND launching app and rerun it all. It works...for a while.

  3. 3 Posted by Ralph Krausse on 01 Nov, 2012 10:04 AM

    Ralph Krausse's Avatar

    Here is an image that shows it is still getting it from the cache


  4. Support Staff 4 Posted by Shaun Sullivan on 01 Nov, 2012 11:11 AM

    Shaun Sullivan's Avatar

    Thanks. Can you send us a URL that we can test to see this problem in
    action? Hopefully that will help with tracking this down.

  5. 5 Posted by Ralph Krausse on 01 Nov, 2012 06:15 PM

    Ralph Krausse's Avatar

    Sorry it is internal. But I did manage to get to the settings in dev tools and turn off caching..

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