Google maps are not shown in GPS tab window

steffen.hiebel's Avatar

steffen.hiebel

03 Feb, 2013 08:32 AM

Yesterday, I tested Electric Mobile Studio and I was very pleased with this new software. Only one problem I noticed (please see the subject of this node) and I was hoping to fix them by entering a valid license key. So I purchased a valid license key today and inputted it successfully into the Electric Mobile Studio. After this the problem was not fixed.
I can click into the maps window and get back new coordinate (above of the maps window). But inside the maps window there are no google maps, only an large and empty gray flat.
Please, can anybody help me? I need this functionality for my next project. Thank you very much!

  1. 1 Posted by steffen.hiebel on 03 Feb, 2013 12:12 PM

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    Here is another picture. It shows the state after a few mouse clicks within the maps window. I can use all the control elements of Google maps, but no maps are inserted.

  2. Support Staff 2 Posted by Shaun Sullivan on 03 Feb, 2013 02:17 PM

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    The maps functionality is handled via a proxy page (Google API
    key/licensing requirement). That page is served from here:

    http://www.electricplum.com/ems2012/map2.html

    Is that page functional in a standard desktop browser on your computer?

  3. 3 Posted by steffen.hiebel on 03 Feb, 2013 02:49 PM

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    Thank you very much for your quick answer. Yes the page under http://www.electricplum.com/ems2012/map2.html is functional in a standard desktop browser on my computer (google map is shown).

  4. Support Staff 4 Posted by Shaun Sullivan on 03 Feb, 2013 04:16 PM

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    Okay, try clearing the cache. There is a button on the "Global Settings"
    screen "Clear Cache on Next Restart". Try clicking that and restarting.

  5. 5 Posted by steffen.hiebel on 04 Feb, 2013 04:22 AM

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    I've done it, but after restarting the situation is the same as before.

  6. 6 Posted by steffen.hiebel on 04 Feb, 2013 05:38 AM

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    Here are some more pictures of my attempts:

  7. 7 Posted by Vinicius Oliver... on 25 Apr, 2013 08:56 PM

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    Did you find the solution?

    I got the same issue here.

  8. 8 Posted by Henrik on 31 May, 2013 08:22 PM

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    I got the excact same issue, did you find a solution?

  9. 9 Posted by Andi on 31 May, 2013 11:47 PM

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    You see gray, because the default gps coordinate of Electric Mobile Studio is 90,52. This point doesn't lay on the world map! (I had the same problem)
    So first zoom out completely and then scroll down all the way until you can see the map.

    However, there is another problem: If I double-click on the map the GPS ccordinates don't get set! The simulator instances always use the default coordinates (which are nonsense).
    Please help us here!

  10. 10 Posted by Henrik on 02 Jun, 2013 03:18 PM

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    Thank you very much for the quick reply. I did take me some time to figure out the scroll part as the map won't show at first.

    It would be great if the default coordinates could be changed :)

  11. Support Staff 11 Posted by Shaun Sullivan on 03 Jun, 2013 01:06 PM

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    Are you using a non-US version of Windows? I wonder if there is something with the different number (decimal) formats causing this. The default coordinates are set to Mount Pleasant, SC USA.

  12. Shaun Sullivan closed this discussion on 03 Jun, 2013 01:06 PM.

  13. Henrik Andersen re-opened this discussion on 05 Jun, 2013 06:10 PM

  14. 12 Posted by Henrik Andersen on 05 Jun, 2013 06:10 PM

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    I am using a english version of Windows, but my regional settings are set
    to danish. Maybe that can explain the problem?

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