Touch/Multi Touch not working ?

Ankeet's Avatar


25 Feb, 2013 04:20 PM

Can't seem to get the touch and multi touch to work properly. I get the Extra dot when pressing alt and locking with shift, but nothing happens for me. Tested on a page such as or many other mobile friendly sites.


  1. 1 Posted by Tony Kirke on 12 Jun, 2013 09:27 AM

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    I get the same problem. Multi-touch just doesn't work.

  2. Support Staff 2 Posted by Shaun Sullivan on 17 Jun, 2013 12:44 PM

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    Thanks we'll look into it for the next version. It looks like there is an issue with the polyfill we are using to emulate this.

  3. 3 Posted by J on 17 Jul, 2013 09:50 PM

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    Does this work in the professional version?? When I used WebMatrix and tried it, it said I needed the professional version....

  4. Support Staff 4 Posted by Shaun Sullivan on 18 Jul, 2013 12:40 PM

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    Try the trial here, to make it meets your needs:


  5. 5 Posted by J on 18 Jul, 2013 12:48 PM

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    It looks like a re-boot is required after installation, the swipe is now working for me this morning and it was not working yesterday after I installed it...

  6. 6 Posted by Tony Kirke on 27 Aug, 2013 12:19 PM

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    Is there a release date for the next version as the product is pretty
    unusable for doing the testing that we require. There hasn't been an
    update since the end of 2012.

    We need multi-touch support and we also need the ability for the keyboard
    to pop-up when clicking on an edit field (standard iPad functionality).

    Tony Kirke

    Metapraxis Ltd
    T +44 (0)20 8541 2750
    W - in partnership with CIMA

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    Date: 17/06/2013 13:44
    Subject: Re: Touch/Multi Touch not working ? [Electric Mobile
    Studio - Problems #230]

  7. Support Staff 7 Posted by Shaun Sullivan on 27 Aug, 2013 12:34 PM

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    The latest beta update was released last week. Can you try it and then
    give me a detailed account of your problem? Thanks.

  8. 8 Posted by Tony Kirke on 27 Aug, 2013 01:18 PM

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    Unfortunately, this version is even worse. The "Touch and Multi-touch" settings have been completely removed from the Global Settings page and there is no sign of multi-touch working at all. Even the "finger" circle has gone, which I had turned on with the previous version.
    There is still no way to get the virtual keyboard to appear when clicking on a text edit field. It only appears for the URL bar.

  9. Support Staff 9 Posted by Shaun Sullivan on 27 Aug, 2013 06:34 PM

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    Yes, as mentioned in the release notes (avail on "License" page) , touch
    should just be "always on" now, and the circle was removed for the beta you
    are looking at. Are you not seeing touchstart touchend touchmove events?
     BTW, the virtual keyboard has always only worked from the address bar
    (more for demo effect than anything).

    Can you send me a snippet of JavaScript I can test on my end to see if we
    can get you the multi-touch support you are looking for?



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