Access to cache folder denied

Bradley's Avatar

Bradley

17 Aug, 2012 02:11 PM

Upon launch of the EMS2012 (yes latest) I receive the following error: Unhandled exception: Access to the Path 'C:\Program Files(x(86)\Electric Plum\Electric Mobile Studio 2012\cache' is denied.

The app closes as soon as I click OK on the error dialog.

I have verified the folder exists, and there haven't been any special permissions set on it - SYSTEM has full control.

Thoughts?!

  1. Support Staff 1 Posted by Shaun Sullivan on 17 Aug, 2012 02:59 PM

    Shaun Sullivan's Avatar

    Has to be a permissions or conflict thing.

    Can you go into that folder in Windows Explorer and manually
    delete/add/create files?

  2. Support Staff 2 Posted by Shaun Sullivan on 19 Aug, 2012 03:05 PM

    Shaun Sullivan's Avatar

    Hi we found and fixed this issue. We were able to reproduce on Windows 7/8 with UAC on.

    Please visit the site download the latest version and you will be all set.

    http://www.electricplum.com/studio.aspx

  3. Shaun Sullivan closed this discussion on 19 Aug, 2012 03:05 PM.

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