iPad and iPhone emulators will not launch
The trial version worked great! Now its Monday, the trial expired and I was happy to page for the license! The license is installed, the Electric Mobile Studio 2012 launches, but when I click on the iPhone, iPad, or Responsive "Launch New Instance" buttons, nothing happens. Is there a log I could possibly find the error in? Something else to try?
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Support Staff 1 Posted by Shaun Sullivan on 13 May, 2013 09:57 PM
We have seen that issue with Windows update. Install any pending Windows updates and reboot, and you should be good.
From: Ran [mailto:[email blocked]]
Sent: Monday, May 13, 2013 4:29 PM
To: [email blocked]
Subject: iPad and iPhone emulators will not launch [Electric Mobile Studio - Problems #287]
2 Posted by Ran on 14 May, 2013 03:20 AM
Thank you for the reply. The machine was up to date for patches. I rebooted the box and try again. No difference. I uninstalled the app, but it appears that there are some breadcrumbs left in the registry because the software remembered my license number when I re-installed the app. And logs that you would recommend I look at? some other hints?
Support Staff 3 Posted by Shaun Sullivan on 16 May, 2013 12:08 PM
We haven’t seen this issue after a Windows update and reboot cycle. The only other thing I can think is that there is some sort of anti-virus conflict. What version of Windows are you on? Do you use any 3rd party desktop shell enhancements?
From: Ran [mailto:[email blocked]]
Sent: Monday, May 13, 2013 11:20 PM
To: [email blocked]
Subject: Re: iPad and iPhone emulators will not launch [Electric Mobile Studio - Problems #287]
4 Posted by lquantz on 05 Jun, 2013 08:08 PM
I've seen this same problem twice since I purchased and would love to know if there's a log anywhere that shows what the problem is-- I'd like to avoid rebooting my box if at all possible. Thanks!