Can't deactiveate Electric Mobile Studio
When I attempt to deactivate EMS, i get the message "Deactivate license failed, error code 25010." I use three virtual machines and have bounced my two licenses around a couple of time between these machines. I have successful deactivated before. Thank you.
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Support Staff 1 Posted by Shaun Sullivan on 05 Jun, 2013 02:43 PM
Hi, somehow I missed this one. Are you still unable to deactivate? Can you pass along your order number so we can research on our end?
Thanks, and I apologize for the delay on this one. We consider any issues with activation to be critical.
From: Roger Pence [mailto:[email blocked]]
Sent: Monday, June 03, 2013 11:22 AM
To: [email blocked]
Subject: Can't deactiveate Electric Mobile Studio [Electric Mobile Studio - Problems #301]
2 Posted by roger.pence on 05 Jun, 2013 06:34 PM
Thanks for the help, Shaun. I appreciate it. I am good to go!