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Can't deactiveate Electric Mobile Studio

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Roger Pence

03 Jun, 2013 03:21 PM

When I attempt to deactivate EMS, i get the message "Deactivate license failed, error code 25010." I use three virtual machines and have bounced my two licenses around a couple of time between these machines. I have successful deactivated before. Thank you.

1. Support Staff 1 Posted by Shaun Sullivan on 05 Jun, 2013 02:43 PM

   

   Hi, somehow I missed this one. Are you still unable to deactivate? Can you pass along your order number so we can research on our end?

    

   Thanks, and I apologize for the delay on this one. We consider any issues with activation to be critical.

    

   Shaun

    

    

   From: Roger Pence [mailto:[email blocked]]
   Sent: Monday, June 03, 2013 11:22 AM
   To: [email blocked]
   Subject: Can't deactiveate Electric Mobile Studio [Electric Mobile Studio - Problems #301]

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2. 2 Posted by roger.pence on 05 Jun, 2013 06:34 PM

   

   Thanks for the help, Shaun. I appreciate it. I am good to go!

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