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when i click 'launch new instance' nothing happens

daniel's Avatar

daniel

16 Sep, 2013 04:19 PM

when i click 'launch new instance' nothing happens

  1. Support Staff 1 Posted by Shaun Sullivan on 16 Sep, 2013 06:20 PM

    Shaun Sullivan's Avatar

    We have seen this before and resolved with the following:

    1) Install all pending Windows Updates if there are any.
    2) Reboot.

    Shaun

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