moving license to new laptop

teresa.chiappone's Avatar


10 Oct, 2013 06:11 AM

I have a new laptop and I need to move my account/app. I deactivated but not it will not allow me to login.

  1. Support Staff 1 Posted by Shaun Sullivan on 10 Oct, 2013 06:07 PM

    Shaun Sullivan's Avatar

    Hi, do you get an error when trying to activate?


    Please send me your order number (starts with β€œST”) and I will have a look on our end.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

30 Jun, 2022 03:05 PM
02 Nov, 2021 04:52 AM
16 Oct, 2021 02:38 PM
06 Oct, 2021 05:12 AM
20 Sep, 2021 04:14 PM