Remains minimized

Corobori's Avatar

Corobori

18 May, 2015 11:17 AM

Hi,
Strange problem I have. HTML5 Assist remains minimized and I can't open it. On Saturday I wanted to use it again and had to uninstall it completely and reinstall then it worked fine. Today I wanted to have a go again and it says stuck to the task bar and no minimize nor restore is available. See attached print screen.

  1. Support Staff 1 Posted by Shaun Sullivan on 18 May, 2015 01:30 PM

    Shaun Sullivan's Avatar

    1. Uninstall.
    2. Delete the directory: C:\Users\[YOUR_USER_NAME]\AppData\Local\HTML5Assist
    3. Re-install.

    That should do the trick.

  2. 2 Posted by Corobori on 18 May, 2015 02:40 PM

    Corobori's Avatar

    Indeed it does the trick, I did it on Saturday as you described but it appear I have to do it again today !

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