Scrolling not working for iPad

toddclark's Avatar

toddclark

12 Aug, 2015 12:30 PM

I have EMS2012 v1.1.5 installed on a Windows ServerR2 2012 machine.
When I launch the iPad simulator window, it does not scroll via mouse wheel or arrow keys.
Scroll works fine for iPhone simulator window.
I have tried with Touch setting on and off, with no difference.

Anyone else having this issue or know a fix?

  1. Support Staff 1 Posted by Shaun Sullivan on 21 Aug, 2015 11:17 AM

    Shaun Sullivan's Avatar

    Would it be possible to point us at a test page that exhibits this
    problem? We have not observed the issue.

  2. 2 Posted by toddclark on 21 Aug, 2015 02:23 PM

    toddclark's Avatar

    I don’t know if I can do that.
    I am not a developer. I am using your solution for demonstration purposes.
    The web pages are all local to my machine which is running VM’s…
    Would a recording of the behavior help?

    Best regards,
    Dr. Todd Clark, MD

  3. Support Staff 3 Posted by Shaun Sullivan on 21 Aug, 2015 03:24 PM

    Shaun Sullivan's Avatar

    As a quick test, can you point the simulator at a typical web page and
    verify that scrolling works there (click on the page, move the mouse wheel
    etc.)

    I have a feeling the issue is localized to the specific pages you are
    looking at.

  4. 4 Posted by toddclark on 23 Aug, 2015 06:28 AM

    toddclark's Avatar

    Yes, you are correct. Scrolling works fine on other regular outside web pages.
    Thank you for clearing that up. Looks like I’ll have to talk to the web page designer.

    Best regards,
    Dr. Todd Clark, MD

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