Re Activation in WIndows 10

David Dilley's Avatar

David Dilley

19 Aug, 2015 03:49 PM

I recently upgraded the OS on my development system from Windows 7 to Windows 10 and now Electric Mobile Studio 2012 will not recognize the computer as the one it was installed on. I have reentered my serial number in an attempt to reactivate the software but it will not reactivate and says that it is already activated on another computer. It can still be run it in the "Trial" mode but there are only 3 days left to activate it before it will not run at all. It is being being used daily for a development project, I am part of and without it the mobile side I am working on will be greatly impacted.

Can anyone give me any suggestions on how I can re-activate the software before the project manager wants to fire me for upgrading my development system I would just drop it if I could find a good replacement soon because everything else I use for development works okay but this piece of software is rather mission critical for me at this point.

Thanks in advance!

  1. Support Staff 1 Posted by Shaun Sullivan on 21 Aug, 2015 11:16 AM

    Shaun Sullivan's Avatar

    We sent you an email to your Gmail account.

  2. 2 Posted by David on 21 Aug, 2015 02:47 PM

    David's Avatar

    Yes it is working again … and thank you VERY much!

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